Maria Bridal
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Home   >   Customer Q&A

Mariabridal.com Customer Q&A

By  Sacha,   posted May 26, 2013
Is it possible to have a sample of the fabric and color I want before I order a dress?
By  Customer Service Center,   posted May 26, 2013
Hi,thank you for your inquiry. Yes, sure. We can send you the sample of the fabric and color.  For the samples, we just charge the shipping cost.   Please refer to here:  
via Standard:  $30   7-12working days  
via Expedite : $35  3-6working days
You can get 5 swatches at most at the same shipping cost. Enjoy your shopping here.
By  Hugh Brown,   posted May 24, 2013
how true to fit is this dress and is it a true adjustable corset?
By  Customer Service Center,   posted May 24, 2013
Hi,thank you for your inquiry. As to the size, our standard size is made by taking the size of many other countries into consideration,   so it may be a little different to the size in your country.  Thus, we suggest you ask a professional tailor or seamstress to take your measurements,  http://www.mariabridal.com/info/How-to-Measure/ for your reference.  Then choose the size according to our standard size chart:  http://www.mariabridal.com/info/Standard-Size-Chart/,  If there isn't your size,  you can choose custom size to make the dress,  then fill the form online. Enjoy your shopping here.
By  Amanda Patchell,   posted May 24, 2013
I would Love to see what the dress looks like in the pink prior to ordering the dress and deciding what color to purchase... Please advise when you get the chance... Thank you so much! I hope you have a Wonderful Day!
By  Customer Service Center,   posted May 24, 2013
Hi,thank you for your inquiry. We are very sorry to tell you that we don't have this option for you to see the dress in different color. Just please choose the color according to our color chart.If you need,we can send you color swatch before you order the dress. Enjoy your shopping here.
By  Carolyn Hancock,   posted May 22, 2013
Hi! i am from Cyprus and i would like to ask if you can send the dress in Cyprus ?
By  Customer Service Center,   posted May 22, 2013
Hi,thank you for your inquiry. We ship dresses to most of the countries of the world.So,there is no problem to ship dresses to your place.In fact,we have many customers there. Enjoy your shopping here.
By  Vicki Bryant,   posted May 20, 2013
I Love the dress but what happens if it does not suit me and I dont like it is there a way to send it back? or is there a option to having someone come there and try it on? do you have a shop in Durban South Africa?
By  Customer Service Center,   posted May 20, 2013
Hi,thank you for your inquiry. If you don't like the dress, we can accept your return.Here is our return policy for your reference:http://www.mariabridal.com/info/Return-Policy/. And we are sorry that we don't have any stores in your local place. We just sell dresses online. Enjoy your shopping here.
By  lisa allen,   posted May 20, 2013
Hi I have a dress picked out from your site, how long will it take to ship it to the USA?
By  Customer Service Center,   posted May 20, 2013
Hi,thank you for your inquiry. Could you tell us which dress at first?  Different dress needs different time to make. Enjoy your shopping here.
By  Felicity Tester,   posted May 18, 2013
I am also curious if you have additional photos of this dress with the other color options? I'm looking at this dress in grey. Do you have examples of what that would look like?
By  Customer Service Center,   posted May 18, 2013
Hi,thank you for your inquiry. We are sorry we don't have pictures when the dress is in the colors you want. Enjoy your shopping here.
By  sara,   posted May 17, 2013
I ordered a dress from you. The order tracking states that it was shipped, but does not tell me when it was shipped or provide a tracking number. Could you provide me with this information?
By  Customer Service Center,   posted May 17, 2013
Hi,thank you for your inquiry. We have sent a delivery confirmation letter to your email.  Please check it. Enjoy your shopping here.
By  Sandra Canchola,   posted May 16, 2013
what other colors does this dress comes in
By  Customer Service Center,   posted May 16, 2013
Hi,thank you for your inquiry. You can choose any color from the color chart. Enjoy your shopping here.
By  amanda gunzenhauser,   posted May 15, 2013
hello! is this dress have a built in bra ? and i that for hollow to floor is 58 inches that seems to me to be a LONG dress not SHORT!what is the real lenght to this particular dress? thank you!
By  Customer Service Center,   posted May 15, 2013
Hi,thank you for your inquiry. All our dresses have build-in bra.  If you worry about the length, you can choose custom size for the dress,we will make the dress in your expected length. Enjoy your shopping here.